Return Policy
At Unisaifusa, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help!
Returns
- Eligibility: You have 30 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
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Non-returnable items: Certain types of items cannot be returned, including:
- Gift cards
- Personalized or custom-made items
- Items marked as "Final Sale"
Return Process
- Contact us at [insert customer service email] with your order number and reason for return.
- After your return is approved, you will receive a return shipping label.
- Ship the product back to us within 30 days of receiving your order.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
- If you received a defective or damaged product, we’re happy to exchange it. Contact us at [insert customer service email], and we will process your exchange.
Shipping Costs
- Return shipping: For standard returns, customers are responsible for paying the return shipping costs. For defective or incorrect items, we will cover the shipping costs.
- Original shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, feel free to reach out to us at info@saifherbal.com.